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Connecting people and systems in industry

Your machines, processes and products generate data, but it often fails to reach decision-makers in time. We connect your machines and systems, giving you a clearer view of efficiency, quality and day-to-day operations.

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Are you facing similar challenges?

Data trapped in devices

Your machines, equipment and products deployed at customer sites generate valuable data, but it remains locked where it originates and never reaches the people who could put it to use.

Operations and systems do not communicate

The world of machines and equipment (OT) and the world of information systems (IT) operate separately and connecting them can seem complex and costly.

Manual data collection and Excel updates

Your people spend time walking between machines, downloading logs and maintaining spreadsheets instead of focusing on more valuable work.

Customer disputes without evidence

When a claim or complaint arises, you lack the telemetry and operational records needed to quickly show what actually happened, making resolution costly and time-consuming.

We connect machines, systems and people

We connect your machines, equipment and products in the field with your information systems and deliver their data to the people who need it.

Through integration, clear visualization and AI, you gain faster insight into your processes and the operation of products at customer sites. This lets you focus on what matters most: tailored dashboards, smart automation, user-friendly interfaces and reliable telemetry for customer support that help you get the most from your data.

We build all of this on our Edhouse Springboard platform.

From device to decision

We collect data directly from machines, sensors, equipment and products deployed at customer sites, including field telemetry and logs.

We connect operational data to your information systems (ERP, MES, customer support systems and more) so they can work together.

We consolidate the data, analyse it using AI and present it in tailored dashboards.

The right information reaches the people who need it across operations and customer support, so they can act quickly.

We will be your partner from the first consultation to long-term support

  1. Initial consultation

    We review your machines, equipment, products in the field, systems and processes to identify where connected data can deliver the greatest value.

  2. Solution design

    We design the integration architecture, the data collection approach (including telemetry from products at customer sites) and tailored dashboards.

  3. Development and integration

    We connect your machines and equipment to your systems, develop the solution and test it thoroughly.

  4. Deployment and support

    We bring the solution into operation, train your users and provide ongoing development and technical support.

Frequently asked questions

No. The solution builds on what you already have. We connect your machines and information systems, so there is no need to replace them.

In most cases, yes. We work with a range of protocols, legacy equipment and products in the field, and find a way to collect data and telemetry from them.

The solution can run within your own infrastructure, so sensitive data remains under your control.

We take care of solution design, development and operation. We involve your IT team only to the extent that suits your organisation.

Yes. We typically start with a single machine, product or process, confirm the benefits and then expand gradually.

Connect your data with the people who need it – start with a consultation!

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